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Director-Client Services-Digitial Marketing

Director, Client Services – Digital Marketing

Our client is a thriving digital marketing agency with a fun yet focused office in downtown Boulder With a mix of clientele that includes both Fortune-500 companies and direct-response online advertisers, they buy media across most digital channels, including display networks of all sizes, social media, search, and email.

They offer a wide range of custom services and solutions, and low-risk value to our clients by tying our revenues to the results we produce.This is an excellent opportunity for the right candidate, offering senior-level engagement with performance-driven digital advertising for high-profile clientele, direct exposure to the running and growing of a highly successful company, and long-term advancement potential.

Each Director of Client Services is held to the standard of effectively managing his or her own company within the larger
company, making this a uniquely creative position that builds on and breeds advanced Problem-solving skills and entrepreneurial sensibility a+

About the Director of Client Services Position

As Director of Client Services you will be an integral player within the agency, overseeing an account team of managers and analysts. You will assume a senior role on major accounts, responsible for the strategy, execution and profitability of ambitious performance-based digital initiatives.

Key Job Responsibilities:

Providing senior management on a portfolio of up to 10 accounts or several initiatives for a single, large account
Working directly with CMOs and brand managers of Fortune 500 and/or other major brands on results-oriented digital campaigns
Negotiating seven-figure budgets and campaign details with clients, providing holistic strategic vision across a
variety of digital media channels, and regularly cross-selling and upselling new opportunities
Balancing gross margin on digital campaigns along with the strategic needs of the client
Leading, mentoring and motivating an account team to develop and execute on multi-channel digital campaign strategies for clients
Project-managing (and/or delegating the project management of) multiple client initiatives including; but not limited
to, campaigns, development of ad creative, websites, and back-end applications
Reporting to the EVP, Client Services as well as the founding partners regarding campaign performance and client
satisfaction

Desired Skills & Experience:

6+ years experience managing results-oriented digital campaigns, primarily in agency settings preferred
Demonstrated
skills in the art and science of digital media buying, client relationship
management, as well as team mentoring and development
Proven
track record of success with national digital campaigns
Solid
interpersonal and leadership skills with the ability to excel in cross-function
teams
Strong
project management and delegation skills with keen attention to detail
Thorough
understanding of the components, metrics, and nuances of results-oriented
campaign, including in display (including buying through a DSP), search, email,
social media, mobile, and co-registration
An excellent understanding of optimizing
media purchased on a CPM or CPC basis to CPA targets
Expert facility with Microsoft Excel
Self-starter
who flourishes in a fast-paced, entrepreneurial and fun environment
A bachelor’s degree or higher with a strong
academic record

Compensation: Competitive base plus

Resumes/CV in word doc

Contact: Jenny Ciappa
Hawthorne Search jenny@hawthornesearch.com 973-220-7272

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